Tips & FAQ
1. What's the difference between a trial version and a registered version?
As to trial version, there will be a watermark on your conversion file. Moreover, the registered version enables you to enjoy conversion and timely after-sales services.
2. How to register Wondershare DVD to Mobile Phone Converter?
After installing Wondershare DVD to Mobile Phone Converter, the first screen is the registration dialog box. Follow the steps below to finish the registration:
- Type in your E-mail address you used to purchase this program.
- Enter your registration code.
- Click the Register button.
3. How long does it take to receive the registration code after I place my order?
Usually, it take a few hours to receive the registration E-mail. If you have not received the registration code 24 hours after your order is placed, please contact us and we will send you the registration right away if you order has been successfully placed.
4. How do I find the version number of the program I have just purchased?
To find the version number, you can click "About” on the upper right of the main interface , and you will find the version number on the ppopped up page.
5. How do I upgrade my program to the latest version?
Usually, the upgrades are free of charge. To make a free upgrade, you can visit our support center and sign in with your E-mail and password from the registration E-mail. After you log in, you will find an “Upgrade” button. Click this button and the registration E-mail of the latest version will be sent to you immediately. After you received the registration E-mail and get the latest version downloaded, please uninstall the old version before you install the new version.
However, if the new version that is a brand-new edition featured with a lot more functions , you may have to pay for the upgrade, and you can find the infomation on our product website.
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